Privacy & Policy

Privacy Policy

Last Updated: August 21, 2026

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At HexBrid, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our services.

HexBrid provides website design, web development, UI/UX design, website maintenance, white-label development, and digital product solutions to businesses, agencies, and other clients.

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1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a service, start a project, make a payment, or communicate with our team.

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This information may include:

• Your name

• Business or company name

• Email address

• Phone number

• Business address

• Project requirements and related information

• Website or account information required to provide a service

• Billing and transaction information

• Other information you choose to provide to us

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

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2. How We Use Your Information

We use collected information only for legitimate business and service-related purposes, including:

• Responding to inquiries and requests

• Preparing proposals and quotations

• Providing website design and development services

• Managing projects and client communication

• Providing website maintenance and support

• Processing payments and invoices

• Delivering digital products and services

• Providing white-label development services to agency partners

• Improving our website, services, and customer experience

• Maintaining security and preventing fraudulent or unauthorized activity

• Complying with applicable legal and regulatory requirements

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3. Payment Information

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Payments for our services may be processed through third-party payment providers, including Stripe or other payment services made available to you during checkout.

Payment providers may collect and process payment information according to their own privacy policies and terms.

HexBrid does not intentionally store complete credit or debit card numbers on its own servers.

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4. Information Sharing

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We do not sell, rent, or trade your personal information.

We may share limited information with trusted third-party service providers when necessary to operate our business or provide our services. These providers may include:

• Payment processors

• Hosting and domain providers

• Website platforms

• Software and technology providers

• Communication and project management tools

• Analytics and security services

We may also disclose information when required by law or when reasonably necessary to protect our business, clients, users, or legal rights.

 

5. Client and Project Information

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When you provide us with website content, business information, login credentials, images, documents, branding materials, or other project-related information, we use that information only as reasonably necessary to provide the agreed services.

Clients are responsible for ensuring that they have the necessary rights and permissions to provide any content or materials to HexBrid.

We take reasonable steps to protect confidential project information and do not intentionally disclose private client information to unrelated third parties.

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6. Cookies and Analytics

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Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain security, and improve the user experience.

Third-party services used on our website may also use cookies or similar technologies according to their own policies.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

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7. Third-Party Websites and Services

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Our website and services may contain links to third-party websites, platforms, or services.

HexBrid is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any third-party service before providing personal information.

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8. Data Security

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We take reasonable technical and organizational measures to protect information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted through the internet.

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9. Data Retention

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We retain information for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

When information is no longer reasonably required, we may securely delete or anonymize it.

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10. Your Privacy Choices

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Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

If you would like to make a privacy-related request, please contact us using the information below.

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11. Children's Privacy

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Our services are intended for businesses, professionals, agencies, and general audiences. We do not knowingly collect personal information from children where prohibited by applicable law.

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12. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements.

Any updates will be published on this page with a revised "Last Updated" date.

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13. Contact Us

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If you have any questions about this Privacy Policy or how we handle your information, please contact us:

HexBrid
Email: hello@hexbrid.com
Website: https://hexbrid.com

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